Students Can Benefit From On-Line Services Offered by Blue Ridge EMC
For Immediate Release
Contact: Renee Whitener, Director of Corporate Communications, Blue Ridge Electric Membership Corporation, (828) 758-2383 ext. 3213; Pager:1-800-471-1323; or E-mail: Renee Whitener
Boone, North Carolina (August 14, 2003) – For the student living or preparing to live off-campus, securing electricity is usually the first thing to do after you decide on an apartment or house. With its on-line services, Blue Ridge Electric makes this simple to do.
Just click on www.BlueRidgeEMC.com and you can do everything on-line you need to secure and manage your electricity service: sign-up for service, pay on line by check or credit card, track your payment history, and monitor your energy usage. You can even change your address or request disconnection of service when you move.
Additionally at www.BlueRidgeEMC.com, you can find information such as an on-line energy audit to help you learn how to save on your monthly bill. And, you can find out about the cooperative’s other services and products as well as how Blue Ridge Electric is involved in and supports local communities.
Doing business the way customers want is the simple reason why Blue Ridge Electric and its heating fuels subsidiary, Blue Ridge Energies, developed their web sites with one thing in mind: to provide a high level of customer service for those who find it convenient to do business over the Internet. At www.BlueRidgeEnergies.com, Watauga County customers can also sign up for propane service and learn about limited-time discount programs.
On nearly every page of both web sites, there is a convenient e-mail link to an employee to answer questions customers may have. Full of information about the services of each company, the web sites also offer direct links to key customer service contacts as well as links to related sites or information. Members and customers can not only sign up for service, they can also view the latest news of the companies, find other contact information such as telephone numbers and addresses, find safety information, and read details about products and services.
As a not-for-profit cooperative, Blue Ridge Electric is owned by the people it services and therefore places a high priority on customer service. That includes meeting the needs of our college-age student members who frequently want to use the Internet to conduct business. For college students, access to customer service for Blue Ridge Electric and Blue Ridge Energies is just a step away at www.BlueRidgeElectric.com and www.BlueRidgeEnergies.com.
